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Case study · IT and remote work

Pinnacle Connect: secure remote access

Pinnacle Connect gives remote desktop access through a secure tunnel, with Microsoft work sign-in in front of it and printing back to the user's own printer.
Ziggy Linkwell, our low-voltage bee

How it was done · told by Gatekeeper Zara

The office, from home

  1. 1

    The problem

    Office staff needed the office desktop apps and printers from home without opening the office network to the internet.

  2. 2

    The bees make a plan

    Pinnacle Connect gives remote desktop access through a secure tunnel, with Microsoft work sign-in in front of it and printing back to the user's own printer.

  3. 3

    Build

    • Set up a secure outbound tunnel, so the office firewall stays closed
    • Put Microsoft Entra sign-in in front of access
    • Packaged a simple client, including a USB install kit
  4. 4

    Test

    Tested sign-in and printing with staff

  5. 5

    Where it stands

    In use at our own electrical company for remote office work.

The technology we used

Named, because we really use it.

  • Cloudflare Tunnel
  • Microsoft Entra ID
  • Remote Desktop (RDP)
  • Windows Server

Technology names are text only. Naming a vendor is not a partnership or sponsorship claim.

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