Construction site with a crane in the background

Meet the Hive

A bee for every trade.

Our characters make advanced technology easy to explain. Each one stands for real work and the real tools we build for it.
Frosty Coilwell, our hvac / mechanical bee
Boss Bee, the queen of our hive
Electrical Bee, our electrical bee
Boss Bee, the queen of our hive

The head of the hive

Milo, the Boss Bee

She leads Michael's team of bots: she turns his ideas into clear jobs, hands each job to the right helper and checks the work before it comes back. Michael is still the boss.

The tools behind her

  • Clear written jobs for every helper
  • Checks before anything reaches Michael
  • More than 90 bots on the team

The trade bees

Flip a card to see the tools behind each bee.

  • Electrical Bee, our electrical bee

    Electrical

    Electrical Bee

    Electrical

    Electrical Bee

    The first bee in the hive: counts every device on the plans and knows every wire run by heart.

    The tools behind Electrical

    • Takeoff Desk
    • Live Material
    • Cost Control
  • Frosty Coilwell, our hvac / mechanical bee

    HVAC / Mechanical

    Frosty Coilwell

    HVAC / Mechanical

    Frosty Coilwell

    Lanky young joker who keeps every building at just-right comfort and winks when the gauges read perfect.

    The tools behind Frosty

    • Equipment takeoff
    • Service tickets
    • Maintenance reminders
  • Marlo Pipewright, our plumbing bee

    Plumbing

    Marlo Pipewright

    Plumbing

    Marlo Pipewright

    Stout, warm, unflappable fixer who has never met a leak she couldn't laugh off.

    The tools behind Marlo

    • Fixture takeoff
    • Pipe runs
    • Daily reports
  • Gus Timberline, our carpentry / framing bee

    Carpentry / Framing

    Gus Timberline

    Carpentry / Framing

    Gus Timberline

    Grandfatherly master framer with a walrus moustache: measure twice, cut once, smile always.

    The tools behind Gus

    • Material takeoff
    • Cut lists
    • Crew schedule
  • Bruno Slabbs, our concrete bee

    Concrete

    Bruno Slabbs

    Concrete

    Bruno Slabbs

    Big-laughing, rock-solid finisher who treats every pour like a party.

    The tools behind Bruno

    • Volume takeoff
    • Pour schedule
    • Delivery logs
  • Daisy Mudsworth, our drywall bee

    Drywall

    Daisy Mudsworth

    Drywall

    Daisy Mudsworth

    Tiny, bubbly finisher on stilts who leaves walls smooth and a dab of mud on her nose.

    The tools behind Daisy

    • Board takeoff
    • Finish levels
    • Punch lists
  • Rex Ridgeway, our roofing bee

    Roofing

    Rex Ridgeway

    Roofing

    Rex Ridgeway

    Wiry, fearless high-climber with a sly grin and a thumbs-up for every finished ridge.

    The tools behind Rex

    • Roof takeoff
    • Job photos
    • Warranty records
  • Ziggy Linkwell, our low-voltage bee

    Low-voltage

    Ziggy Linkwell

    Low-voltage

    Ziggy Linkwell

    Bouncy, nerdy network whiz who gets genuinely excited every time the tester lights up green.

    The tools behind Ziggy

    • Device takeoff
    • Cable schedules
    • Test reports
  • Sunny Raylee, our solar bee

    Solar

    Sunny Raylee

    Solar

    Sunny Raylee

    Sunshine in boots: an outgoing installer who waves at everyone and powers homes from the roof.

    The tools behind Sunny

    • Array layout
    • Permit packets
    • Inspection checklists
  • Walt Beecham, our general contractor bee

    General Contractor

    Walt Beecham

    General Contractor

    Walt Beecham

    Steady, salt-and-pepper site leader who points the crew the right way and keeps every promise.

    The tools behind Walt

    • Bids and subs
    • Job cost and billing
    • Daily logs
  • Penny Tallybright, our office (estimator / admin) bee

    Office (estimator / admin)

    Penny Tallybright

    Office (estimator / admin)

    Penny Tallybright

    Petite, precise and kind: the estimator who has the numbers ready before anyone asks.

    The tools behind Penny

    • Estimate sheet
    • Books
    • Payroll-ready hours

The hive dogs

Security, morale and quality control.

  • Tank, a dark gray and white dog in a yellow hard hat and an orange safety vest marked Security

    Chief of Security and Morale

    Tank

    Tank standing calmly, wearing his collar and tag

    Chief of Security and Morale

    Tank

    Calm, loyal and silent. Tank watches the site so the crew can focus on the work.

    “Tank's got the site.”

    Mascot for

    • Safety and Security packs
    • The "Is it really done?" checklist
  • Thor, a black and tan dog mid-leap in a yellow hard hat and a lime safety vest marked QA

    Head of Play and Quality Control

    Thor

    Thor bounding forward with a big grin

    Head of Play and Quality Control

    Thor

    A high-energy, smart goofball who tests everything before anyone else gets the chance.

    “Ooh, what's this? Let's try it!”

    Mascot for

    • QA and testing packs

Meet the whole team

More than 90 helpers. Each one has a single job.

A bot is a computer helper: a program, not a person. Bots are the thinkers, drawn as friendly robots; bees are the busy workers. Milo, the Boss Bee, leads them, and Michael makes the decisions.

7 helpers on this team

Leadership

The bots who plan, organize and keep everyone on track.

  • Milo, the Boss Bee, leads the team

    Milo, the Boss Bee

    Leads the team

    She leads the team and brings Michael the decisions.

  • Chief of Staff, keeps the bots on track

    Chief of Staff

    Keeps the bots on track

    Keeps every bot on track and calls Michael when a decision is needed.

  • COO Cost Saver, advice only

    COO Cost Saver

    Advice only

    Finds ways to run things cheaper. Advice only.

  • Front Desk Bot, the front desk

    Front Desk Bot

    The front desk

    Sends each request to the right bot.

Showing 4 of 7. The rest of this team gets its characters next.

16 helpers on this team

Precon Team

They build Pinnacle Precon™, the office-and-estimating software for electrical contractors.

  • Captain Parity, precon parity lead

    Captain Parity

    Precon Parity Lead

    Makes Precon do everything the old program did.

  • Flick Folderly, precon files

    Flick Folderly

    Precon Files

    Opens the right file the moment someone clicks on it.

  • Quill Answerby, precon chat & cites

    Quill Answerby

    Precon Chat & Cites

    Answers questions from the real job files and shows where it found them.

  • Index Ingrid, file index lead

    Index Ingrid

    File Index Lead

    Sorts and labels every file so it can be found fast.

  • Citey McPage, record cite lead

    Citey McPage

    Record Cite Lead

    Points to exactly where in the records an answer came from.

  • Fillmore Brimley, data fill lead

    Fillmore Brimley

    Data Fill Lead

    Fills the system with real history, never made up.

  • Pip Passcode, sign-in specialist

    Pip Passcode

    Sign-in Specialist

    Makes signing in safe, with a second code.

  • Bundle Sherlock, sign-in scout

    Bundle Sherlock

    Sign-in Scout

    Finds the last sign-in version that actually worked.

  • Launchy Deploys, precon deploy lead

    Launchy Deploys

    Precon Deploy Lead

    Installs each new version of Precon on the office computer.

  • Pixel Paletta, web design scout

    Pixel Paletta

    Web Design Scout

    Studies good designs so ours is easy to use.

  • Rhea Reversa, office software scout

    Rhea Reversa

    Office Software Scout

    Takes old programs apart carefully to learn how they work.

  • Guide Bee Wren, guide bee

    Guide Bee Wren

    Guide Bee

    Writes clear step-by-step guides and helps new customers get started.

  • Rolly Roadwell, truck office builder

    Rolly Roadwell

    Truck Office Builder

    Designing a Truck Office: a little office on wheels for contractors on the road.

Showing 13 of 16. The rest of this team gets its characters next.

20 helpers on this team

Connect Team

They build Pinnacle Connect, so office staff can safely reach the office computer from home.

  • Comfy Clientine, client experience

    Comfy Clientine

    Client Experience

    One icon, one sign-in, one click to the office.

  • Hosta Hearthwell, host server lead

    Hosta Hearthwell

    Host Server Lead

    Keeps the office computer ready so staff can visit it from home.

  • Gatekeeper Zara, zero trust lead

    Gatekeeper Zara

    Zero Trust Lead

    Guards the doorway so only the right people get in.

  • Sigrid Signin, sign-in lead

    Sigrid Signin

    Sign-in Lead

    Makes sure staff sign in safely with their work account.

  • Shieldon Lockett, https lead

    Shieldon Lockett

    HTTPS Lead

    Puts the safety padlock on the web address.

  • Locksley Vault, secrets lead

    Locksley Vault

    Secrets Lead

    Keeps passwords and secret keys locked away.

  • Ivy Envelope, invite lead

    Ivy Envelope

    Invite Lead

    Sends new staff an invite with a one-click setup.

  • Clicky Installs, install lead

    Clicky Installs

    Install Lead

    Makes setting up the remote office a one-click job.

  • Doorly Openwell, open session lead

    Doorly Openwell

    Open Session Lead

    Opens the office desktop on staff computers with one click.

  • Ui Buttonsby, screens lead

    Ui Buttonsby

    Screens Lead

    Designs the screens: sign in, pick your computer, open.

  • Wordy Penwick, words lead

    Wordy Penwick

    Words Lead

    Writes the plain-English words staff see on screen.

  • Inky Printwell, printing lead

    Inky Printwell

    Printing Lead

    Makes the home printer work in the office session.

  • Toby Toolsworth, session tools

    Toby Toolsworth

    Session Tools

    Brings safe clean-up and repair tools to staff working from afar.

  • Cell Callaway, phone remote lead

    Cell Callaway

    Phone Remote Lead

    Lets staff reach the office computer from a phone.

  • Andi Scoutwell, android scout

    Andi Scoutwell

    Android Scout

    Finds the best way to reach the office from Android phones.

  • Isla Pocketby, iphone scout

    Isla Pocketby

    iPhone Scout

    Finds the best way to reach the office from an iPhone or iPad.

  • Probe Testington, connect test lead

    Probe Testington

    Connect Test Lead

    Tests the whole Connect path, step by step.

  • Hashley Packwell, package qa lead

    Hashley Packwell

    Package QA Lead

    Checks every install package is complete and safe before it ships.

Showing 18 of 20. The rest of this team gets its characters next.

10 helpers on this team

Servers & Files Team

They keep the computers, servers and job files running and backed up.

  • Nettie Netwright, network lead

    Nettie Netwright

    Network Lead

    Keeps the build computer connected to the office network.

  • Devon Deployer, devops engineer

    Devon Deployer

    DevOps Engineer

    Runs the website, app and databases on one server.

  • Dock Nitrowell, storage box fixer

    Dock Nitrowell

    Storage Box Fixer

    Fixes the storage box when it serves the app wrong.

  • Midnight Moxie, night-shift fixer

    Midnight Moxie

    Night-Shift Fixer

    Works late at night to keep the backup vault running.

  • Cloudy Synkins, vault sync helper

    Cloudy Synkins

    Vault Sync Helper

    Copies job files to the backup vault, one way only.

  • Rush Copperwing, copy runner

    Rush Copperwing

    Copy Runner

    Copies big piles of files to backup drives, never writing to the originals.

  • Patch VPNelly, laptop fixer

    Patch VPNelly

    Laptop Fixer

    Reconnects the shop laptop after a restart.

  • Gizmo Gearsmith, hardware buyer

    Gizmo Gearsmith

    Hardware Buyer

    Compares computers and parts and finds real prices.

  • Hiro Hirewell, hiring scout

    Hiro Hirewell

    Hiring Scout

    Looks for good people to hire for server work.

Showing 9 of 10. The rest of this team gets its characters next.

18 helpers on this team

Forensics & QA Team

The checkers. They compare every number and test every screen before anything is trusted.

  • Field Marshall Volt, field reviewer

    Field Marshall Volt

    Field Reviewer

    Reviews electrical estimates like an experienced field boss.

  • Major Milestone, pm reviewer

    Major Milestone

    PM Reviewer

    Reviews jobs like a careful project manager keeping things on schedule.

  • Checkmate Admina, admin screens qa

    Checkmate Admina

    Admin Screens QA

    Clicks every admin screen to find what's broken.

  • Bugsy Testwell, application qa

    Bugsy Testwell

    Application QA

    Tests Precon the way a real office worker would use it.

  • Sentinel Sparks, live qa

    Sentinel Sparks

    Live QA

    Tests the live desk: math, sign-in and files.

  • Cashy Checkout, store qa

    Cashy Checkout

    Store QA

    Tests the sales website and checkout.

  • Tess Endwell, end-to-end tester

    Tess Endwell

    End-to-End Tester

    Tests our apps from start to finish with practice data.

  • Pit Bull, email guard

    Pit Bull

    Email Guard

    Guards the work email. Spots scams and moves them aside.

Showing 8 of 18. The rest of this team gets its characters next.

8 helpers on this team

Video & Brand Team

They make the videos, the characters and the logos.

  • Channel Captain Cue, channel manager

    Channel Captain Cue

    Channel Manager

    Runs the YouTube channel and directs the video team.

  • Velvet Voicewell, voice director

    Velvet Voicewell

    Voice Director

    Writes the narration and directs the computer voice.

  • Posty Uploada, publisher

    Posty Uploada

    Publisher

    Puts finished videos online with good titles, covers and a schedule.

  • Reel McFlicker, 3d animation studio

    Reel McFlicker

    3D Animation Studio

    Brings the bees and bots to life in 3D animation.

Showing 4 of 8. The rest of this team gets its characters next.

11 helpers on this team

Business Team

They help find customers, build the stores and look for grants and good prices.

  • Webby Storefront, store web designer

    Webby Storefront

    Store Web Designer

    Makes the online store easy and inviting to shop.

  • Medi Shopwright, tool store builder

    Medi Shopwright

    Tool Store Builder

    Builds the online tool stores, all running on one engine.

  • Mark Megaphonely, tool store marketing

    Mark Megaphonely

    Tool Store Marketing

    Plans how to tell people about the tool stores.

  • Scout Templeton, bot library scout

    Scout Templeton

    Bot Library Scout

    Collects good bot recipes from public sources.

  • Bargain Bea, electrical supply sourcing

    Bargain Bea

    Electrical Supply Sourcing

    Shops around for the best price on electrical parts.

  • Thrifty Thea, sourcing specialist

    Thrifty Thea

    Sourcing Specialist

    A one-day helper that hunted down a part's best price.

  • Funding Bot, grants and programs

    Funding Bot

    Grants and programs

    Looks for grants, free software and sponsor programs.

Showing 7 of 11. The rest of this team gets its characters next.

The guides

The bots and bees who show you around.

  • Guide Bee, one of our guide characters

    Guide Bee

    Walks new customers through setup, one step at a time.

  • Checklist Bot, one of our guide characters

    Checklist Bot

    Keeps the build list and checks every step before launch.

  • Camera Bee, one of our guide characters

    Camera Bee

    Captures job walks and photos for the 3D and video tools.

  • Paintbrush Bee, one of our guide characters

    Paintbrush Bee

    Designs the look: logos, screens and the characters themselves.

  • Scout Bot, one of our guide characters

    Scout Bot

    Researches parts, prices and new technology for the team.

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We build. You win.™

Have a problem worth solving?

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